FAQ's


Care instructions

All items are HAND WASH ONLY and do NOT machine dry. We are not responsible for damaged or shrunk items due to improper cleaning. Our items are handmade and will hold up if cared for with love and air dried :)

Shipping

We use USPS as our shipping carrier. You will receive an email when your order ships with your tracking number attached. Most domestic orders will arrive within 3-5 days. International orders are around 7-14 days, although it can be much longer. Sometimes items are held in customs for unknown reasons. This shop is not responsible for custom fees. 

Returns

You may return your item for the full amount paid as long as it is unworn and in brand new condition for resale. 

I will not be able to refund the initial shipping cost of the order, and the buyer is responsible for return shipping costs. Once item is received, we will refund the initial amount costs, as long as the items are unworn and in brand new condition. 

Please contact me and ship them back within 1 week of your purchase being delivered. After 1 week each case will be considered on an individual basis.

Customer Experience

We are so incredibly grateful for feedback on our shop and are always looking for ways to improve and make sure our customers are our number one priority. If there is any problems at all, PLEASE contact us. We will always do what we can to fix a problem or concern! Please don't hesitate to reach out to us!